In order to make an appointment for you to be seen in the clinic and to provide you with safe care and treatment including surgery, Michael Tyler and/or his private practice support staff (the Practice) will need to collect, share, store and use (data processing) personal information about you. The privacy, security and accuracy of all your personal information is an important part of your management as one of his patients. Michael Tyler is registered with the GMC and abides by their Code of Confidentiality. He and his private practice support staff adhere to a strict code of ethics in relation to the confidentiality of all correspondence, telephone contact, consultations and maintenance of medical records.
Michael Tyler is registered with the Information Commissioner’s Office as a ‘data controller’ and is responsible for deciding how your personal information is collected and used. This privacy notice explains how the Practice process and protect the privacy and security of your information to comply with UK data protection legislation.
Use of your personal information
To arrange for Michael Tyler to see you and provide a clinical opinion, the Practice will collect personal information such as your title, name, address and date of birth, telephone numbers and personal email address. You will also be asked to provide details of the GP practice where you are registered, Insurer details – if applicable – and the reason for the consultation. “Special categories” of particularly sensitive personal information such as information about your health may also be collected.
The legal basis for using this personal information is contract, as your request for an opinion (be it verbal, via letter or email, including referrals from other healthcare professionals and those directly involved in your care) is the first step to entering into a contract for Michael Tyler to provide you with healthcare services.
When you are seen in the clinic for a medical assessment and opinion the Practice will create a set of medical notes that will record your personal information and sensitive health information. The Practice will use these notes to record any on-going medical assessments and treatments. Michael Tyler has a legal obligation to maintain accurate medical records.
The Practice will also use your personal information to administer the health care services you require and to allow us to perform our contract/service with you and where necessary, comply with our legal obligations. In some cases the Practice may use your personal information where it is necessary for legitimate interests (or those of a third party) provided your interests and fundamental data protection rights do not override those interests e.g. for legal purposes or audit.
The Practice may also use your personal information in the following situations, which are likely to be very rare:
- To protect your vital interests e.g. a medical emergency (or someone else’s vital interests)
- In the public interest e.g. if you have been diagnosed with a notifiable infection e.g. TB.
Michael Tyler may ask for your explicit consent to take photographs of you in which case the Practice will provide you with information explaining the various purposes for which Michael Tyler would like to collect, use and hold your photographs so that you can carefully consider whether you wish to consent. You can withdraw your consent at any time.
Michael Tyler will also use your information to check and review the quality of the care provided. This is called audit and clinical governance.
Sharing your personal information
Your consultation and any surgery will take place in a private hospital (or in some circumstances as a private patient in an NHS hospital). The Practice will therefore need to share your relevant personal information, including, where necessary, sensitive healthcare information with the hospital where you will be seen and/or treated as well as with other medical professionals such as your GP or other direct healthcare providers as required to enable them to provide advice, investigations, and treatments as part of your care.
You have the right to object to information being shared for your own care. Please contact Michael Tyler or a member of his support staff if you wish to object as this may affect the care you receive.
The Practice will share your personal information with third parties where required by law, where it is necessary to administer our relationship with you or where the Practice have another legitimate interest in doing so. In accordance with Data Protection Law, third parties carry out some of this information processing activity. “Third parties” include cloud storage providers and professional advisers (e.g. Insurers, lawyers, accountant). They are required to take appropriate security measures to protect your personal information and the Practice do not allow them to use your personal information for their own purposes. The Practice only permit them to process your personal information for specified purposes and in accordance with our instructions and where they have agreed to treat the information confidentially and keep it secure.
It is important that the personal information the Practice hold about you is accurate and current. Please keep us informed if your personal information changes.
Security of your personal information
Michael Tyler has put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, Michael Tyler limits access to your personal information to those support staff, medical professionals and other third parties who have a need to know and will anonymise your personal information as appropriate. Michael Tyler has put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where legally required to do so.
Keeping your personal information
Michael Tyler will only retain your personal information for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once you have been discharged as his patient, Michael Tyler will securely retain and when appropriate, securely destroy your personal information in accordance with applicable laws, regulations or professional requirements.
Details of retention periods for different aspects of your personal information are available in our data retention policy. If you would like more information please contact Mr Tyler.
Under certain circumstances, by law you have the right to:
- Request access to your personal information (commonly known as a “subject access request”). This enables you to receive a copy of the personal information Michael Tyler holds about you and to check that the Practice are lawfully processing it.
- Request correction of the personal information that Michael Tyler holds about you. This enables you to have any incomplete or inaccurate information Michael Tyler holds about you corrected.
- Request erasure of your personal information. This enables you to ask Michael Tyler to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask Michael Tyler to delete or remove your personal information where you have exercised your right to object to processing (see below)
- Object to processing of your personal information where Michael Tyler is relying on a legitimate interest (or those of a third party) and there is something about your particular situation, which makes you want to object to processing on this ground.
- Request the restriction of processing of your personal information. This enables you to ask Michael Tyler to suspend the processing of personal information about you, for example if you want him to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to or restrict the processing of your personal data, or request that Michael Tyler transfer a copy of your personal information to another party, please contact him.
Please be aware that there are some specific circumstances where these rights do not apply and Michael Tyler can refuse to deal with your request.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, Michael Tyler may charge a reasonable fee if your request for access is clearly unfounded or excessive.
The Practice may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please write to Michael Tyler. Once he has received notification that you have withdrawn your consent, the Practice will no longer process your information for the purpose or purposes you originally agreed to, unless Michael Tyler has another legitimate basis for doing so in law.
Michael Tyler is responsible for overseeing compliance with this privacy notice. If you have any questions about this privacy notice or how his Practice handles your personal information, please contact him – details on the first page of this privacy notice. If you think the Practice collection or use of your personal information is unfair, misleading or inappropriate or if you have concerns about the security of your personal information, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Or follow this link https://ico.org.uk/globalcontact – us/ or call the helpline 03031231113.
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Michael Tyler reserves the right to update this privacy notice at any time and may notify you from time to time about the processing of your personal information.
Michael Tyler is a trading name of MPHT Limited. Registered office c/o Sanderson and Easson & Co. Rex Buildings, Alderley Road, Wilmslow SK9 IHY (company number 11899476 – Registered in England and Wales).